Harrisburg (KDKA)–The Pennsylvania Insurance coverage Division is warning customers to watch out for robocalls making an attempt to promote insurance coverage.
It’s particularly an issue throughout this open enrollment interval.
Robocalls have elevated considerably throughout the nation and figuring out the distinction between an organization legally promoting insurance coverage and a rip-off could be difficult, in line with Insurance coverage Commissioner Jessica Altman.
Robocall Warning Indicators:
·Automated gross sales name from an organization or group you haven’t beforehand given consent to contact you
·Prerecorded message tells you to press “1” or another key to be taken off a name checklist
·The message highlights medical insurance out there at a suspiciously discounted fee
What Customers Ought to Know:
·Add your quantity to the Federal Commerce Fee’s Nationwide Do Not Name Registry; legit telemarketers received’t name numbers on the registry.
·Confirm callers; cling up and name the enterprise or group on to ask if they’ve contacted you for any cause
·Keep away from answering calls from unknown numbers
·Don’t press any keys or say something when prompted; alerts robocall organizations that your quantity is working, and this may increasingly result in extra calls
·Don’t request to talk to a dwell operator; this may result in an aggressive gross sales pitch or phishing for extra private info
·Robocalls can masks their location; cellphone numbers can look like legit authorities companies, companies and numbers much like one you understand
“Customers ought to all the time be cautious of unsolicited medical insurance gross sales calls,” mentioned Commissioner Jessica Altman in a press launch. “If a client is contacted by an automated robocall about shopping for insurance coverage or altering a plan, and hasn’t beforehand listed a cellphone quantity, they need to contact their agent or insurance coverage firm earlier than making any choices.”
“If a client ever receives an unsolicited, suspicious name from somebody claiming to be from the Insurance coverage Division, please contact us, in addition to regulation enforcement,” Altman mentioned.
Customers who’ve obtained related suspicious calls are urged to name the Insurance coverage Division’s client hotline at 1-877-881-6388.
Customers also needs to name the Pennsylvania Legal professional Basic at 1-800-441-2555 and their native regulation enforcement.