Michigan Unemployment Insurance Agency offers new phone appointment option

LANSING, Mich. (WJRT) – The Michigan Unemployment Insurance coverage Company is providing a brand new choice for staff to set phone appointments with a consultant starting Wednesday.

The appointments, which can be set up to one week in advance, will enable folks searching for unemployment advantages to debate or repair quite a lot of issues with their claims, together with:

  • Submitting beneath the fallacious Social Safety Quantity.
  • Figuring out why claims are inactive.
  • Incapability to certify claims for all weeks needed.
  • Claims already filed beneath somebody’s title.
  • The web site doesn’t have a hyperlink to file a declare.

“We’re excited to supply this extra choice for customer support,” stated Unemployment Insurance coverage Company Director Steve Grey. “This new scheduling system is one other software to assist us guarantee continued service to Michigan’s residents who’re dealing with unemployment through the COVID-19 pandemic.”

The company is planning to supply as much as 800 appointments per day whereas its department workplaces across the state stay closed.

Appointments, which ought to final lower than 20 minutes, can be found from eight:15 a.m. to four:25 p.m. Monday by means of Friday. Employees can join an appointment on-line and an unemployment company agent will name the cellphone quantity listed at that day and time from 1-866-500-0017.

Employees will probably be requested for his or her Social Safety quantity and driver’s license or state ID card quantity firstly of the decision.

Copyright 2020 WJRT. All rights reserved.

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