Lately ranked #12 in S&P World’s Prime 100 Performing Credit score Unions of 2021, Lafayette Federal Credit score Union ($1.28 billion in property; 45,920 members; Rockville, MD) has transformed to KeyStone.
“Corelation has been very responsive and has labored diligently alongside our staff all through the challenge,” stated Jeff Ference, Lafayette FCU’s Senior Vice President of Operations. “They’ve been unbelievable in resolving challenges that arose through the conversion course of.”
The credit score union took the conversion to KeyStone as a chance to consolidate their information into one place, permitting them to tightly combine their third-party distributors by means of the KeyBridge API.
“Going right into a core conversion, you are worried in regards to the unknowns – Corelation’s supportive staff was in a position to maintain us calm and targeted,” shared Andrew W. Mason, Lafayette FCU’s Senior Vice President of Info Expertise. “Corelation’s challenge plans have been strong and refined to hold us by means of the conversion, whereas providing us room so as to add our personal coloration to suit our distinctive processes.”
The credit score union can be wanting ahead to diving deeper into KeyStone’s ‘Extra within the Core’ options corresponding to KeyInsight, the built-in relationship administration software, to streamline processes and create efficiencies that allow their workers to have smoother member service interactions.
“Seeing so many credit score unions choosing and changing to KeyStone alongside us confirms that we made the proper resolution,” added Ference. “We’re impressed by Corelation’s initiatives to remain forward of recent applied sciences that can enable us to supply the newest services.”
“The onerous work put in by each organizations to make sure a profitable conversion has positioned Lafayette FCU to take the credit score union to the subsequent stage by offering expanded providers to exceed their members’ rising wants,” famous Rob Landis, Corelation President. “Congratulations, Lafayette Federal Credit score Union!”